Nokia Confirms 5800 US 3G Problems Fixed

With the touchscreen 5800 XpressMusic pulled off the shelves in the US due to 3G reception problems, Nokia has just released this statement:

"Following the introduction of the Nokia 5800 XpressMusic in North America, some consumers reported difficulties connecting with the local 3G network.

As customer satisfaction and product quality are a priority for Nokia, we took immediate action by temporarily suspending sales and moving quickly to identify the root cause and resolution.

We have concluded this was an isolated situation related to a configuration change in the North American variant.

We have now adjusted the configuration and will resume sales shortly.

Those few customers of the Nokia 5800 XpressMusic who experience a 3G signal issue are advised to contact Nokia Customer Care.

Our sincere apologies for the inconvenience."

So those who purchased their phones before the pull out can just contact Nokia Customer Care or just have their units exchanged at any flagship store.


1 comment:

  1. I have the same 3g reception problem with my Nokia 5800 music express here in Mexico with the Telcel network. What do I do? george.uwaifo@google.com . Thanks.